Privacy Policy

1. Introduction

Hi Rummy ("we", "our", or "the Platform") values your trust and is deeply committed to protecting the privacy of our players. This Privacy Policy details how we collect, process, store, and safeguard your personal information when you access our website or download our mobile application.

Our data practices fully comply with the Information Technology Act, 2000, the Digital Personal Data Protection Act (DPDP Act, 2023), and all applicable Indian statutory guidelines.

2. Information We Collect

• Personal Identification Data: Full name, phone number, email address, and date of birth during registration to ensure 18+ age verification.
• Verification & KYC Documents: Government-issued ID proofs (PAN card, Aadhaar, Driving License) required for identity validation and processing financial withdrawals.
• Technical & Device Information: IP address, device model, operating system, network details, and application telemetry used strictly for anti-fraud and anti-bot protection.
• Geo-Location Data: Location verification to prevent access from restricted Indian states where online cash gaming is restricted by local laws.

3. How We Use Your Information

We process your data exclusively for legitimate operational and compliance purposes, including:

• Providing a seamless, glitch-free online gaming experience.
• Verifying player identity, legal age (18+), and processing withdrawals securely.
• Preventing collusion, bot software, and fair-play violations.
• Delivering responsive 24x7 customer support and resolving account issues.

4. Data Protection & Encryption

We deploy robust industry-standard 256-bit SSL encryption across all communication channels. We never sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

5. Cookies & Tracking Technologies

Our website uses essential session cookies to enhance your browsing experience, maintain user sessions, and evaluate site performance. You may configure your browser settings to decline cookies at any time.

6. Grievance Redressal Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, you may address any concerns or complaints regarding your data to our designated Grievance Officer: